Scary/happy bill

Back in December, I wrote of my grumpy day. It was a day of great confusion and frustration with product and customer service with our phone company.

Today arrives my first bill with the new phone combined with my phone. Boy those bills are sure confusing. For two phones it took six pages to spit out the charges. There was no long distance on there nor is there an itemized list of texts as texting comes free with the plan.

It shows doubles of most everything since the bill was pro-rated for the less than full month plus the current month.  I am trying to figure out what a 'normal' bill month will be but with the prorated piece I honestly won't be able to piece it together based on this month. Since the bills adds the one time activation charge of $25 I know that I can subtract at least $25 for the amount. Then, too, will come the % of tax that was added because of the $25.  Perhaps also some of those 'pro rated plus regular charge' items will be less since it will just be a regular  month??

There are lots of CR (credit listed along the list) but I suspect most of those come with the signing on of a new phone. 

A most pleasant surprise was the $10 Credit labelled 'adjustment'. As I looked more closely at page 4, I see that  I see that adjustment means....'good PR'. Someone gave me a credit for all the troubles I went through. How nice. I highly doubt it was any of the ladies I dealt with in person. My best guess is that the nice lady I spoke to at head office the next day gifted me with it. She was amazing to deal with and I told her so more than once that day.  How lovely to receive a credit.

Total 'new' charges was $154.25. Subtract the $25 for sign up and the % of tax that goes with it, my regular bill comes to around $127 for the two phones. Will be interesting to see how close I am.